IT help that talks like a human

Computers act up.
We pick up.

Fast, human IT support with security on by default. No jargon, just solutions that work.

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<1hr Response Time

24/7 Support

100% Human

Fast Response

We pick up when you call

Security First

Protection on by default

Local Team

Greater NY focus

What You Get

The marketing is flashy. We're actually really boring.

We do the unglamorous work that keeps your business running smoothly. Networks, security policies, backups, monitoring - the stuff that works but nobody wants to think about.

Help when you need it

Real people answer the phone. No automated responses, no confusing ticket systems. Just straightforward help when things break.

Security on by default

MFA policies, conditional access, user risk policies, anti-spam filters. Boring security stuff that actually prevents problems.

Backups you can trust

We manage your backup solutions, test restores monthly, and handle vendor licensing. Boring but essential - you'll sleep better knowing it's done right.

Clear standards

Documented runbooks, change control processes, quarterly reviews. Boring paperwork that keeps everyone on the same page and prevents chaos.

Local team

Greater New York focus, nationwide capability. Real people in your timezone who understand your business and speak plain English, not tech jargon.

Big-picture guidance

Virtual CTO services to plan your technology roadmap. We'll help you make smart decisions about the boring infrastructure stuff that actually matters.

How We Help

We do the boring stuff so you don't have to

From startups to established businesses, we handle the unglamorous technical work that keeps your business running smoothly.

Proactive Monitoring

We monitor your systems 24/7, catching issues before they become problems. RMM tools, automated alerts, human analysis, smart responses.

Real-time system monitoring
Predictive maintenance alerts
Performance optimization
Security threat detection

Advanced Security

Endpoint protection, email filtering, MFA policies, conditional access, user risk policies. Boring security that actually works.

Multi-layered endpoint protection
Email security and filtering
Backup and disaster recovery
Compliance reporting

Strategic Planning

Technology roadmaps, vendor management, quarterly reviews. We help you make smart decisions about the boring infrastructure that actually matters.

Technology assessments
Strategic roadmapping
Vendor management
Quarterly business reviews

Innovation in Action

The future of IT support

See how we're combining human expertise with cutting-edge technology to deliver exceptional results.

AI-Enhanced Diagnostics

Faster problem identification and resolution

Instant Response

Automated initial assessment while humans prepare

Precision Solutions

Data-driven recommendations for optimal outcomes

Simple Pricing

Choose the right level of support

Transparent pricing with no hidden fees. All plans include unlimited support during business hours.

Essential

$ 150 /user/month

Unlimited helpdesk support
<1 hour first response
Basic security monitoring
Remote monitoring and management
Email and phone support
Patch management

Get Started

Secure

$ 200 /user/month

Everything in Essential
Managed backup solutions
Regular restore testing
Advanced security controls
HIPAA compliance support
Priority support queue

Choose Secure

Elite

Custom Pricing

Everything in Secure
Virtual CTO services
Strategic technology roadmap
Change control processes
Quarterly business reviews
Dedicated account manager

All software licenses and backup storage are billed directly by vendors. We manage the service, you own the data.