IT that actually picks up — and fixes it fast.
We keep your people moving, secure your data, and remove the tech drama — with strict standards and white‑glove support.
You’re busy. These shouldn’t be on your plate.
Password pinball
Reset loops, MFA lockouts, “it worked yesterday.” We end the chaos with sane identity and self‑service.
Wi‑Fi roulette
Zoom hiccups, roaming dead zones, printers ghosting. We make networks boringly reliable.
Surprise invoices
Flat, predictable pricing. SLAs that mean something. No “after‑hours mystery” fees.
Security anxiety
Real MDR, phishing drills, tested backups, and zero‑trust by default — not just alerts.
Three simple plans. One relentless standard.
Essential
Core support for teams that just need things to work.
- 24/7 help desk, remote fix
- Patch + device hygiene
- Microsoft 365 care
- Baseline security (EDR, email filtering)
Geek details
- EDR (CrowdStrike/SentinelOne class), monthly reporting
- SSO/MFA policy, secure baseline, passwordless ready
- RMM with asset, warranty, software inventory
- Monitored backups on endpoints as needed
Managed
All‑inclusive support with compliance and recovery handled.
- Everything in Essential
- Managed MDR + SOC
- Server + cloud care
- Backup & DR tested quarterly
Geek details
- SIEM + MDR with 24/7 analysts; runbooks + containment
- 365/Google hardening: DKIM/DMARC, conditional access
- Network: SD‑WAN, Wi‑Fi heatmaps, NAC policy
- BC/DR: 3‑2‑1, immutability, 1‑hour RPO options
Elite
Security‑forward operations + automation + vCIO.
- Everything in Managed
- vCIO & quarterly roadmap
- Process automation (low‑code)
- User security coaching
Geek details
- Zero‑trust access: SaaS, private apps, device posture
- Data loss prevention + SaaS posture management
- Automation: joiner/mover/leaver, ticket triage
- Compliance packs (HIPAA, NYDFS, SOC2 readiness)
How we’re different
Strict standards
We enforce the boring stuff — naming, baselines, patch SLOs — so incidents don’t snowball.
Proactive by default
Real monitoring and response. Not just tickets and alerts that land on your desk.
People who care
Polite, fast, and answer the phone. Your team will actually like calling us.
Talk to a human
Tell us what’s driving you nuts. We’ll tell you how we’ll fix it.